Putting Student Comments to Use
The Beloit College Office of Institutional Research, Assessment, and Planning (IRAP) reviews their NSSE student comments data for specific mentions of offices, services, and people. Compliments about the quality of services, the helpfulness of staff, or the encouragement of faculty are passed along to appropriate individuals. By sharing positive and sometimes constructive feedback from the Student Comments report, IRAP generates goodwill about NSSE and Beloit’s participation while also promoting the value of student voices in assessment.
NSSE Student Comments Report: At the end of the core survey, students are invited to express their opinions about their college learning experience in a space for up to 5,000 characters. Institutions can choose one of four open-ended prompts: 1. If you have any additional comments or feedback that you’d like to share on the quality of your educational experience, please enter them below; 2. What has been most satisfying about your experience so far at this institution, and what has been most disappointing? 3. Please describe the most significant learning experience you have had so far at this institution; 4. What one change would most improve the educational experience at this institution, and what one thing should not be changed?
